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Accountablity
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Accountablity okay for those who may be reading this and don't wanna read about someones rants then you might as well skip this one now. tonight i am in the mood to bitch about accountablity, and trust me i have a ton to say on this subject. everyone that i know through out the course of their lives has a bitch about someone or some company. well in the last 18 hours i have been thinking about how much of a lack of accountablity we have in our country. it isn't just one individual being accountable for their own actions it is so much wider then that. this whole train of thought came about at 4 am yesterday morning when i was getting ready for bed. i have severe sleep apnea and have had it for years. i sleep with an a-pap machine every night (which i have done for years as well). according to my pulmonologist i am not to sleep without this machine. i received my new 90 box of<b> supplies </font></b>from the company that i have my machine through and that is suppose to be servicing the machine since due to my insurance for the first 13 months of having the machine it is a rental then after that it is mine. so since it was on my mind (having hit the box that was on my floor with my foot) i figured what the hell it was the best time as any to change out my mask, filters, water tank and hose for my machine. i go to pull off the hose that is attached to the back of the machine and a C shaped plastic ring comes off the machine with the hose. i put it to the side so i could figure out where it came off at and pulled out the water tank (since my a-pap machine provides heated humidity as well) and the piece that the hose attaches to fell into the bottom of the chamber for the water tank. i look to see if i can put this stupid thing back together so i can go to bed and i can't get to to fit so i call the company that the machine is through. since they are suppose to do the repairs on this machine and am told that they won't service it nor bring a temp replacement out until their next business day. mmmm excuse me this is bright and early saturday morning and if any of you have ever dealt with a medical supply company they feel that they need to have hours that are limited more then a banks hours. per my contract with my insurance that is renting this machine in order for me to have it through them it is considered durable medical equipment. basically i have to have it to sustain a certain level of life. not only that my doctor states that I HAVE TO SLEEP WITH IT ALL THE TIME. after calling my insurance and dealing with a supervisor she contacts the medical supply company and they state that they have to wait til business hours on sat to come out to fix it. mmmmm what happened to this being durable medical equipment? finally because i am done dealing with the bitch with the company that the equipment is through i agree to that and set myself in for a night without sleep. yee haw for me. after dealing with multiple phone calls from this company in the morning i am still sitting without my machine being fixed or having a replacement by the afternoon. so i contact my insurance again. oh this supervisor states that she went to her immediate supervisor and was told to tell me that there isn't anything that can be done until monday. then proceeds to tell me that if i have issues then i need to go to the ER. So from this phone call i find out that my insurance would rather pay for me to sleep in a hospital room for 2 nights then make the damn company that they are already paying for this equipment to be accountable to the contract that is in force. in my eyes there is a huge problem with this. seriously you want to have to pay out $1800 for 2 nights in the hospital, plus all the cost of my medication that i am currently on while i am in the hospital because they won't let me use the prescriptions that i already have. needless to say i am sitting here again tonight without sleep. come 7 am monday morning i am going to be going on a rampage because to me this is complete and total bullshit. the medical supply company should be held responsible for their equipment and servicing the equipment under the contract no matter if it is during normal business hours or not. it isn't like this is a bath chair this is a machine that forces air into my lungs when i sleep in order for me to continue breathing. and they are seriously making me wait until monday morning? |
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